Insurance Complaints - How to Submit and Resolve

Handling Insurance Complaints - A Guide for Policyholders

A complaint refers to an expression of dissatisfaction about a service or product received. In the context of insurance policies, complaints can include issues with policy coverage, claims process, customer service, and more. It is important for insurance companies to have a robust process in place to handle complaints, as it helps to improve the overall customer experience and build trust in the company.

A policyholder may make a complaint if they believe their insurance claim was unfairly denied or if they are dissatisfied with the customer service they received during the claims process.

We here at will help you in resolving and mediating with the insurance company to ensure an amicable solution can be found acceptable by all parties. This is of course not possible should the complaint be unresonable but usually we are at our prime when assisting with complaints.